FACILITIES MANAGEMENT STRATEGIC INITIATIVES

GOAL: CAMPUS APPEARANCE, IMAGE & FUNCTION

Challenge: Create a Sense of Place

Strategies
Develop Design Principles (respect campus history and beauty)
Promote a user and visitor friendly campus
Create innovative, timeless design solutions
Create functional, efficient and enhanced spaces

Challenge: Grounds Enhancement

Strategies
Prioritization
Optimization of resources
Technical knowledge development (training)
Organizational clarity and alignment

Challenge: Planned Growth

Strategies
Master planning process and plan
Space planning process
Clarity of space management services and expectations
Space information management
Development of design principles
Participatory planning

Challenge: Maintainable Project Designs

Strategies
Design Reference Manual
Participatory plan review process
Commissioning
Documentation and Training

Challenge: Custodial Care and Cleanliness

Strategies
Prioritization & standardization
Communication of service level expectations
Purchasable higher level of services
Resource allocation
Budget protection and restoration

Challenge: Occupant Comfort

Strategies
Building systems and controls
Preventive and predictive maintenance
Commissioning
Communication of comfort and control expectations
Work control responses
System optimization (testing and balancing)

Challenge: Deferred Maintenance

Strategies
Facilities condition assessment
Resource allocation
Funding Enhancement and Leveraging

GOAL: CAPITAL PROCESS IMPROVEMENT

Challenge: Systems, Tools & Staffing

Strategies
Integrated and comprehensive project information system
Strengthened project management staffing
DCS Unit Review

Challenge: Financial Stewardship

Strategies
Project accounting
Building commissioning
Effective budgetary processes and controls
Early project financial and feasibility process

Challenge: Governing Processes

Strategies
Relationships with business partners and associations
Improvement of regent processes
Alternative project delivery methods

GOAL: ENERGY MANAGEMENT

Challenge: Cost

Strategies
Energy conservation
Fuel purchasing strategy
Diversity of fuels
Rate determination
Management of cost fluctuations

Challenge: Reliability

Strategies
Redundancies
Predictive maintenance
Preventive maintenance
System integrity (deferred maintenance)

Challenge: Availability

Strategies
Diversity
Plant growth
Firm capacity
Emergency planning

GOAL: WORKPLACE OF CHOICE

Challenge: Safe Working Environment

Strategies
Solidify leadership support
Commitment of resources
Education and training
Embedding safe practices into operational processes

Challenge: Defined Expectations

Strategies
Improved goal-based performance management
Defined procedures and outcomes
Education and training of expectations
Initiate supervisor training program
Position reviews and reclassifications

Challenge: Building the Facilities Management Community

Strategies
Develop trust and respect as cultural values
Acknowledge and recognize good work
Celebrate individual and organizational milestones
Promote a better collective understanding of each facilities department
Promote synergy
Promote fun, socializing and workplace pride
Build effective relationships
Enhance communications

Challenge: Enriched Communications

Strategies
Implement Intranet
Clarify communications expectations
Broaden involvement of staff
Develop effective communication networks

Challenge: Environment of Innovation

Strategies
Develop innovation as a cultural value
Recognize and reward innovative efforts
Align organization and workload to facilitate innovation

Challenge: Learning Organization

Strategies
Develop clear expectations on training
Initiate supervisor training program
Develop training tracking systems
Promote professional development endeavors within the profession

GOAL: SUPERIOR SERVICE

Challenge: Service to Customers

Strategies
Build effective relationships
Create corps of Building Coordinators
Enhance communications
Define and communicate service level expectations

Challenge: Service to the Institution

Strategies
Revise campus master plan as a decision-making tool
Broaden participation in planning efforts
Adopt a life cycle cost-based decision model
Instill a stewardship perspective
Promote respect for campus history and beauty

Challenge: Service to Stakeholders

Strategies
Build effective relationships with service partners
Broaden project participation
Revise and update Design Reference Manual
Enhance communications