Key & Access Services FAQs
How do I request a key?
Complete a Purchase Requisition. For temporary checkout, please come to Key & Access Services to obtain a checkout form. Then, have it signed with proper authorization - contact your building coordinator for authorizer information. You can also use the FM@YourService customer service portal.
Who approves key requests?
Department heads and building coordinators; Red tag keys - ITS - George Stumph, Brad O'Marra
Where do I pick up my keys?
Pick up your keys at Key & Access Services, 806 University Capitol Centre (basement). We do not send keys in the mail, only authorized staff may pick up keys.
How do I request electronic card access?
Request electronic access via your building coordinator or administrative software operator.
How do I return keys?
Return keys before expiration date to Key & Access Services. Do not send keys in the mail.
Whom do I notify for lost, stolen, or unreturned keys?
Contact Department of Public Safety/University Police.
What do I do if I find keys or building access cards?
Please bring the key or access card to Key & Access Services, 806 UCC.
Can I have a key duplicated?
Key & Access Services only duplicates university keys with proper authorization. Facilities Management employees can turn in damaged keys for replacement with required requisition
What do I do if my new key does not work?
Contact Key & Access Services.
What do I do with obsolete keys?
Turn in to Key & Access Services.
How do I request lock changes?
Make a request through the FM@YourService customer service portal.
Can a contractor request a key?
Not without proper authorization from the authority hiring the contractors work.