University of Iowa


FM's COVID-19 Operational Response

Current Status of FM's COVID-19 Response (last updated March 20, 2020)

Official UI Coronavirus updates:

Facilities Management is focused on supporting the UI's essential services and critical operations while continuing to serve the campus.  Operations may be quickly adjusted in response to COVID-19. For emergency service, 24/7, call 319-335-5071  For all other requests, use the FM@YourService portal.

Custodial Services remains fully staffed to serve the University of Iowa campus and is focusing on critical areas and frequently used pathways and touchpoints while maintaining regular cleaning schedules.

With the locking of the majority of campus buildings, Custodial Services will create a plan to clean and sanitize areas, potentially closing off areas of buildings that are not in use to maintain focus on frequently used paths of travel and spaces.

University Housing & Dining and UI Health Care have their own cleaning protocols and processes.


UI Operational Plan for Cleaning and Disinfecting Building Spaces

Building Operations & Maintenance is fully staffed and responding to calls while continuing to keep up with regular maintenance schedules.

The Oakdale Maintenance and Landscape team is fully staffed and responding to calls while continuing to keep up with the regular maintenance and landscaping work schedules.

Landscape Services is fully staffed and working on regular maintenance work schedules and responding to additional calls to assist other departments across campus.

Design & Construction is working in partnership with administration, customers, and contractors to determine a list of projects that should continue and projects that can be suspended.

Staffing of FM@Your Service continues 24/7 for emergencies by calling 319-335-5071; non-emergencies via the FM@YourService Portal; and emailing at

Campus Dispatch is working on a rotating shift of every other day unless critical needs dictate every day.

Moving and Maintenance continue their daily work.